Privacy Policy

This Privacy Policy ("Policy") sets out how MP777 ("we", "us", "our") collects, processes, stores and protects the personal data of individuals ("you", "your", "User") who access or use the MP777 platform available at mp777.cam and all associated subdomains, interfaces and services (collectively, the "Platform").

MP777 is an online gaming platform offering casino games, sports betting markets, live dealer tables and slot titles, designed with Pakistani users in mind. We are committed to protecting the privacy of all Platform users and to processing personal data in a responsible, transparent and lawful manner.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy.

The following terms carry the meanings set out below throughout this Policy:

MP777 collects the following categories of personal data in connection with the operation of the Platform:

Registration & Account Data

Identity Verification (KYC) Data

Financial & Transaction Data

Gameplay & Betting Data

Technical & Device Data

Communications Data

MP777 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account preferences.
• Automatically during Platform use — technical and device data is collected automatically through cookies, server logs and analytics tools when you browse or interact with the Platform.
• From third-party KYC providers — identity verification data may be supplemented or validated by licensed third-party verification services as part of age verification and AML compliance.
• From payment processors — transaction confirmation and payment method reference data is received from third-party payment infrastructure providers when you deposit or withdraw funds.
• From fraud detection and compliance services — device fingerprinting and behavioural analytics data may be collected by third-party fraud prevention processors operating on our behalf.

MP777 processes your personal data for the following purposes:

• Account management — to register, maintain and administer your player account, including authentication and account security.
• Identity and age verification (KYC) — to verify that you meet the minimum age requirement (18 years or the higher age required by the operator or jurisdiction) and to confirm your identity in accordance with AML obligations.
• Payment processing — to facilitate PKR deposits and withdrawals through the payment methods available in the live cashier, and to conduct required financial compliance checks.
• Platform delivery — to provide access to casino games, sports betting markets, live dealer tables and all other Platform features.
• Responsible gambling — to monitor gaming activity for indicators of problem gambling and to facilitate access to self-exclusion, deposit limit and cooling-off tools.
• Legal and regulatory compliance — to comply with applicable AML laws, licensing obligations, fraud prevention requirements and any regulatory reporting obligations.
• Customer support — to respond to your enquiries, resolve disputes and provide assistance through Live Chat, Help Center and email support channels.
• Security and fraud prevention — to detect, investigate and prevent fraudulent activity, multi-accounting, bonus abuse and other prohibited conduct.
• Platform improvement and analytics — to understand how users interact with the Platform and to improve performance, usability and content.
• Marketing communications — to send promotional emails or notifications where you have provided consent, and to personalise offers relevant to your account activity. You may withdraw marketing consent at any time.

MP777 processes personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity — processing is necessary for the performance of the contract established by our Terms & Conditions when you register an account and use the Platform.
• Legal obligation — processing is required to comply with applicable AML legislation, KYC requirements, licensing conditions and other regulatory obligations.
• Legitimate interests — processing is carried out in the legitimate interests of MP777 for purposes including fraud prevention, security, account integrity and Platform improvement, where these interests are not overridden by your data protection rights.
• Consent — where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

MP777 does not sell, rent or trade your personal data to third parties for their own independent marketing or commercial purposes. We may share your data with third parties only in the following circumstances:

• KYC and identity verification providers — licensed third-party services engaged to verify identity documents, age and address as part of our onboarding and compliance procedures.
• Payment processors and financial institutions — data shared as strictly necessary to facilitate deposits and withdrawals. Payment references may include familiar Pakistan payment context (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah — as context only; none of these providers endorse gambling or support this operator).
• Fraud prevention and security services — third-party processors providing device fingerprinting, behavioural analytics and fraud detection services operating under data processing agreements.
• Regulatory and law enforcement authorities — where required by applicable law, court order, regulatory instruction or as part of mandatory AML or suspicious activity reporting obligations.
• Technology and infrastructure providers — cloud hosting, content delivery and platform engineering providers who process data on our behalf under appropriate contractual data protection obligations.
• Business transfers — in the event of a merger, acquisition or sale of assets, your data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

MP777 operates internationally and may process or store personal data in jurisdictions outside Pakistan. Where personal data is transferred to countries that may not have equivalent data protection frameworks, MP777 implements appropriate safeguards to protect your data, which may include:

• Standard contractual clauses or equivalent data transfer mechanisms with third-party processors.
• Transfers to processors operating in jurisdictions with recognised adequacy determinations.
• Binding internal data transfer agreements where applicable.

By using the Platform, you acknowledge that your personal data may be transferred to, and processed in, countries outside Pakistan. MP777 takes reasonable steps to ensure that any such transfers are subject to appropriate protections.

MP777 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or for as long as required by applicable legal, regulatory or compliance obligations. The following general retention principles apply:

• Account registration data and KYC documents are retained for the full duration of the account and for a minimum period following account closure, as required by applicable AML and licensing obligations.
• Financial transaction records are retained for the period required by applicable financial regulations, which typically includes several years post-transaction.
• Customer support communications are retained for a period sufficient to address any follow-up disputes or regulatory enquiries.
• Technical and analytics data may be retained in aggregated, anonymised form for longer periods for platform improvement purposes, as it no longer constitutes personal data once anonymised.
• Marketing consent records are retained until consent is withdrawn and for a period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data management procedures.

MP777 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive data including password hashes and identity document references.
• Access controls limiting internal data access to authorised personnel on a need-to-know basis.
• Regular security assessments and vulnerability monitoring of Platform infrastructure.
• Secure data processor agreements with all third-party service providers.
• Session management controls to protect account access.

While MP777 takes reasonable steps to secure your data, no internet-based platform can guarantee absolute security. We will notify you and relevant authorities of any data breach in accordance with applicable legal obligations.

MP777 uses cookies and similar technologies including local storage, session tokens and analytics pixels to support Platform functionality and to understand user behaviour. The types of cookies we use include:

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary or fraud prevention cookies may prevent you from logging in or using core Platform features. Disabling analytics and functional cookies will not prevent basic Platform use.

Subject to applicable law and regulatory obligations, you have the following rights in relation to your personal data held by MP777:

To exercise any of these rights, please contact our support team through the Live Chat or Help Center within your account. We will respond to verified requests within a reasonable period, subject to identity verification and applicable legal obligations. We may not be able to fulfil erasure or restriction requests where retention is required by law — for example, AML-mandated transaction record retention.

The MP777 Platform is strictly for adults who are 18 years of age or older, or the higher minimum age required by the operator or applicable licence jurisdiction. We do not knowingly collect, process or retain personal data from individuals who are under the applicable minimum age.

Age verification is a mandatory step in the KYC process. Where we become aware that personal data has been collected from a minor — whether through a false age declaration or otherwise — we will take immediate steps to close the associated account, delete the collected data and, where applicable, refund any deposits, subject to applicable compliance checks.

If you believe that a minor has registered an account on the Platform, please contact support immediately through the channels available within the Platform.

The MP777 Platform may reference or display content relating to third-party services — for example, Pakistan-context payment method references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These references are for contextual familiarity only and do not imply that MP777 links to or integrates directly with those providers' own websites or applications.

MP777 does not include external links to third-party websites within its Platform. This Policy does not cover the data practices of any third-party payment processors, KYC providers or other service providers who operate under their own separate privacy policies. We encourage you to review the privacy documentation of any third-party service you use independently of MP777.

MP777 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements or Platform features. Where changes are material, we will update the effective date at the top of this Policy and, where appropriate, provide notice to registered users through the Platform or by email.

We encourage you to review this Policy periodically to remain informed about how your personal data is being handled. Continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact our support team through the Live Chat or Help Center available within your registered account. These channels provide the fastest response times.

For data access requests, erasure requests or formal privacy complaints, you may also contact us by email. Our support email address is displayed below as plain text only — it is not a clickable link:

For responsible gambling concerns or self-exclusion requests, please also visit our Responsible Gambling page or contact support directly. For general platform policy questions, our FAQ covers the most common topics.